The moment they step into Bao'an International Airport, people can feel the bustling vitality as they get caught up in the hurrying crowds. From here, you can fly to every corner of the world. 

Put into service in October 1991, Shenzhen Airport is China's fourth-largest airport and can handle the transshipment of freight from road, sea and rail. Occupying a total area of 28.3 square kilometers, the airport consists of Terminal 3 (floor space: 450,000 square meters), a satellite hall (floor space: 240,000 sqm), two parallel runways, and other facilities. All types of civil aircraft can take off and land at the airport, which will in the future add another runway and be able to handle an annual turnover of 100 million passenger trips. It aims to handle 2.6 million tons of freight in 2030 and 4.5 million tons in 2050.

Shenzhen Airport is doing everything it can to bring a high-quality experience to passengers. The more than 300 shopping outlets match the prices of other shops in the city. Tailored services are also available for passengers in need, while a state-of-the-art mother's room caters to those traveling with infants. Meanwhile, passengers can enjoy a "door-to-door" luggage service during their travel, with the luggage deposit service able to be booked from the user's smartphone. The airport has been certified as a Skytrax five-star airport, and twice voted one of World's Best Airports by the IATA. For six consecutive years, it won the title of CAPSE best airport, and in 2021, Shenzhen Airport ranked first in the world in a client satisfaction survey.

Transport

(1) Private Cars

There are three public parking lots outside the ground transportation center (GTC) of the Shenzhen Bao'an International Airport. Passengers can follow direction signs in the GTC to access these parking lots by way of the eastern, western and southern platforms on the second floor of the GTC. Parking Lot P1 can be accessed by way of Door 13 or Door 14 located on the east side of the GTC, Parking Lot P2 can be accessed by way of Door 16 located on the west side of the GTC, and Parking Lot P3 can be accessed by way of Door 15 located on the south side of the GTC.

(2) Airport Express

The pick-up area for the airport bus is located on the western platform on the second floor of the GTC. Passengers can buy tickets at the ticket counter near Door 17 and board the bus at the pick-up area.

(3) Taxis

Taxi stands can be found on the eastern platform on the second floor of the GTC. Passengers can access them by way of Door 13.

Pick-up areas (inside the GTC)

(4) Public buses and ride-hailing cars

A public bus stop and the pick-up area of ride-hailing cars can be found to the south of the GTC. Passengers can access them by way of Door 15 and then take the escalator or elevator to the corresponding level.

(5) Night-time public buses, coaches and inter-city buses

The bus stop for night-time public buses, coaches and inter-city buses is located on the western platform on the second floor of the GTC. Passengers can access the bus stop by way of GTC Door 16.

Note: Passengers can buy tickets on the WeChat public account "優(yōu)點(diǎn)出行".

(6) Metro

The entrance to Metro Line 11 is located in the GTC concourse and can be accessed via four elevators and two escalators.

Service hours of Line 11:

To Bitou

First train from the airport: 06:41

Last train from the airport: 00:05

To Futian

First train from the airport: 06:04

Last train from the airport: 00:01

Note: The above information is for reference only; please refer to the Shenzhen Metro's daily schedule. For more information, please visit the official website of Shenzhen Metro (https://www.szmc.net/) or check its WeChat public account "深圳地鐵."

(7) Airport ferry terminal shuttle buses

Airport ferry terminal shuttle buses operate between the airport and the airport ferry terminal and are free of charge. Passengers can access the bus stop by way of Door 16 of the GTC.

(8) Coaches and inter-city buses

The pick-up area of coaches and inter-city buses is located on the second floor of the GTC. Passengers can take an escalator or elevator to the second floor for the ticket counter, the waiting area and the pick-up area.

(9) Buses to Hong Kong

The pick-up area of buses to Hong Kong is located on the western platform on the second floor of the GTC. Passengers can buy tickets at the ticket counter on the second floor and access the pick-up area by way of Door 16 or Door 17.

(10) Guangzhou-Shenzhen Intercity Railway

Passengers can take the escalator or elevator from the terminal or GTC to the Shenzhen Airport Railway Station to take the inter-city train.

Departure guide

(1) Domestic flights

Check-in Area A– China Southern Airlines

Check-in Area B – Counters 1-12: China Southern Airlines; Counters 13-24: Spring Airlines, Chongqing Airlines and 9 Air

Check-in Area C– Hainan Airlines, Xiamen Airlines, Sichuan Airlines, Juneyao Airlines, West Air, Loongair Airlines, Chengdu Airlines, Lucky Air, China Express, Tianjin Airlines, GX Airlines and Urumqi Air

Check-in Area F– China Eastern Airlines, Donghai Airlines, Shandong Airlines, China United Airlines, Okair, Shanghai Airlines, Tibet Airlines, Hebei Airlines, Suparna Airlines, Jiangxi Air, Qingdao Airlines and Fuzhou Airlines

Check-in Area G– Shenzhen Airlines

Check-in Area H– Shenzhen Airlines, Air China, Dalian Airlines and Kunming Airlines

(2) International flights and flights to Hong Kong, Macao and Taiwan

Check-in Area D– China Southern Airlines, China Airlines, Asiana Airlines, Korean Air, Spring Airlines, Hainan Airlines, JC Airlines, Lion Air, Thai Lion Air, Cebu Pacific, Air Busan, Cambodia Airways, Himalaya Airlines, Batik Air, China Eastern Airlines, Donghai Airlines and I-Fly Airlines

Check-in Area E– Shenzhen Airlines, Air China, AirAsia, Silk Air, UNI Air, Scoot, Xiamen Airlines, Lion Air, Mahan Air, Lanmei Airlines, Vietnam Airlines, Royal Air Philippines and ANA